---
title: "Logging a ticket with Ziptech"
slug: "logging-a-ticket-with-ziptech"
updated: 2026-07-13T12:05:27Z
published: 2026-07-13T12:05:27Z
canonical: "kb.ziptechservices.co.uk/logging-a-ticket-with-ziptech"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ziptechservices.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging a ticket with Ziptech

## Logging a ticket.

In this article we will outline the few ways that you can log a ticket with Ziptech.

#### **Phone:**

The first way you can log a ticket with Ziptech is by calling the support team on: 020 3981 0860. Here you can speak with the Ziptech team and log a ticket with us. If there is an engineer available you may be passed straight to one of the support team.

#### **The Red Zed:**

As long as you are on a Ziptech supported computer you will the Red Zed in the bottom right hand corner (You may need to click the ^ in the bottom right) You should then see the Red Zed. Here you can click the Red Zed and click the "Log a support ticket" button. This will take you to our website where you can fill in the form and log a ticket with us. After you have entered the information and submitted it, your ticket will be logged in our system and assigned to an engineer.

#### **Email:**

You can also email the support team directly. You can email the support desk at: [support@ziptechservices.co.uk](mailto:support@ziptechservices.co.uk) Your email will be logged into our ticketing system and your ticket will be assigned to an engineer.